Reporting bugs

Found a pesky bug? You can email us directly at or use the live chat on this page (also available on the dashboard at any time).

To help us fix the problem asap please provide as much detail as possible and the steps on how to reproduce it. Any screenshots and details of your browser would also be helpful.
We will try to fix any problems you tell us about immediately.
Thanks for helping us keep Backly bug free.

Still need help? How can we help? How can we help?